Introduction
Automation is changing the way businesses operate, and Accenture is no exception. As one of the largest management consulting companies in the world, Accenture has had to adapt its business model to embrace this new technology. This article will explore how Accenture views automation, the strategies it uses for leveraging automation, and its role in automation and robotics.
Strategies to Harness Automation
Accenture’s approach to automation is two-fold. On one hand, they are leveraging automation to streamline their own internal processes and reduce costs. On the other hand, they are offering a range of services that help clients adopt automation technologies and make the most of them. According to Anupam Govil, Chief Technology Officer at Accenture India, “We have invested heavily in building our automation capabilities and we are now able to offer our clients a wide range of services, from robotic process automation (RPA) to artificial intelligence (AI).”
Accenture’s automation strategies are constantly evolving. One example is the introduction of ‘DataOps’, an automated data engineering platform that helps organizations manage their data more efficiently. DataOps enables organizations to quickly analyze large amounts of data and identify patterns and trends. It also allows them to automate the process of discovering, cleaning and transforming data, which can lead to improved decision making and better insights into customer behavior.
Accenture is also investing in ‘intelligent automation’, which combines the power of AI and machine learning with RPA. Intelligent automation can help organizations automate complex tasks and processes, reducing the need for manual intervention. For example, it can be used to monitor financial transactions and detect any suspicious activity. It can also be used to automate customer service processes, such as providing personalized recommendations or resolving customer inquiries.
Accenture’s Role in Automation and Robotics
Accenture is well positioned to take advantage of the opportunities presented by automation and robotics. The company has a long history of working with technology and is one of the leading providers of IT services. This gives them a unique insight into the benefits that automation and robotics can bring to businesses, as well as the challenges they face.
Accenture is actively involved in the development of automation and robotics technologies. Their experts are researching and developing new solutions to help businesses capitalize on the potential of automation and robotics. They are also helping organizations implement these technologies and use them to improve efficiency, reduce costs, and create new opportunities.
Accenture’s view on automation is positive. They believe that automation and robotics can help organizations become more efficient and productive, while still providing jobs for human workers. According to Manish Sharma, Global Senior Managing Director of Accenture Operations, “We don’t think automation is a job destroyer, but a job creator. Automation can free up employees to focus on more meaningful and higher value work.”
Conclusion
Accenture understands the importance of automation and is taking steps to ensure that its business model evolves to keep pace with this technology. The company is leveraging automation to streamline its own processes and offering a range of services to help clients adopt and make the most of automation technologies. Accenture is also actively involved in the development of automation and robotics, and believes that these technologies can help organizations become more efficient and productive.
For further reading on automation and Accenture, please see: “Accenture’s Perspective on Automation” (https://www.accenture.com/us-en/insights/strategy/perspective-on-automation), “Accenture Launches DataOps Platform to Help Organizations Make Smarter Use of Data” (https://www.accenture.com/us-en/press-releases/2019/4/accenture-launches-dataops-platform-to-help-organizations-make-smarter-use-of-data) and “Accenture Technology Vision 2020” (https://www.accenture.com/us-en/insights/technology/technology-vision-2020).
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